Returns & Exchanges
We want you to be completely satisfied with your self-portrait purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition with all tags attached. Please note that certain items, such as pierced jewelry and final sale products, are non-returnable for hygiene and clearance reasons.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and authenticity cards are included inside the box.
- 3.Attach the Label
Print the prepaid shipping label generated by our portal and affix it to the outside of your package, covering any previous delivery marks.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your receipt; your refund will be processed within 7-10 business days of arrival at our warehouse.
